Krysti Kidder is a volunteer secretary for Big Rapids Area Junior Hockey Association in Michigan, helping manage the association’s website and club communications. With 100 athletes and dozens of coaches and team managers, Kidder works hard to keep everyone connected and up-to-date.
"We have everyone using the SportsEngine app—coaches, parents, athletes, and even grandparents—and they all love it”
Name: Krysti Kidder
Organization: Big Rapids Area Junior Hockey Association
Position: Secretary
SportsEngine Tools Utilized: Sitebuilder
Krysti Kidder is a volunteer secretary for Big Rapids Area Junior Hockey Association in Michigan, helping manage the association’s website and club communications. With 100 athletes and dozens of coaches and team managers, Kidder works hard to keep everyone connected and up-to-date.
What she was up against
When Kidder first joined the organization, their website was so bad that families didn’t use it, making it hard for Kidder to share schedules and send messages.
What SportsEngine did to help
Big Rapids Area Junior Hockey Association worked with SportsEngine to create a new, custom website and improve communications with the free mobile app.
What the impact was
“SportsEngine makes me look like a professional web developer,” says Kidder. “Before we switched to SportsEngine, our website looked terrible and I was actually embarrassed for our organization.”
“In many ways, our old website was holding us back because it wasn’t mobile-friendly at all,” says Kidder. “It was so bad that families couldn’t read schedules I had posted on it from their phones, so I had to print schedules and hand them out at the beginning of the season to everyone.”
“Now, with SportsEngine, our website looks great on computers and phones,” says Kidder. “SportsEngine solved all my frustrations with a website that actually works—they listened to all my needs and exceeded my expectations.”
“While the website has made a huge difference in my job, the free mobile app is everyone’s favorite new tool in our organization,” says Kidder. “We have everyone using the SportsEngine app—coaches, parents, athletes, and even grandparents—and they all love it”
“We use the mobile app to share schedules, track scores, and send messages,” says Kidder. “It’s an awesome way to keep everyone connected.”
“Before the app, our coaches and managers would try to send schedule updates or game day changes through huge text message chains that just weren’t user-friendly,” says Kidder. “But now they can send messages right through the app, and since everyone is using it, they know their messages are getting through.”
"The response we’ve received to our switch to SportsEngine has been overwhelmingly positive,” says Kidder. “When I compare the cost and capabilities of the tools we were using before to what we’re getting now with SportsEngine, it’s not even close—we get so much more for even less money than what we were spending previously.”
